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Our product portfolio
Intelligent omni-channel customer services
Connect with your customer anytime and anywhere through our cloud-based services
- Omni-channel customer service
- Intelligent quality inspection
- Cloud call center
- Intelligent training
- Customer service chatbot
- Intelligent ticketing
- Multi-terminal support
- One-single view of customer
Cloud Call Center
Years of technical and operational experience Ready to launch and support all types of deployment
- Intelligent IVR technology
- WebRTC voice services
- Intelligent Call Monitoring
- Audio and video services
- Intelligent routing strategy
- Intelligent ticketing system
- Multi-dimension data reports
- Multi-deployment support
Intelligent Telemarketing
Only filter out the useful leads for you
- Preview outbound dialing
- Intelligent routing strategy
- Batch outbound dialing
- Smart sales script
- Predictive outbound dialing
- Intelligent ticketing system
- Softphone
- Customer list classfication
AI voice/text Chatbot
Create human-like interaction experience to your customer with our Chatbots
- Smart AI voice chatbot reply
- Automatically analyze data
- 24/7 online
- Customer classification
- Multi-round dialogue capability
- Smart recommendation
- Automatically record information
- Large corpus support
Intelligent quality inspection
A new era for you to better manage your sales and customer service personnels with a 100% inspection coverage
- Task-based quality inspection
- Real time/ex-post quality inspection
- Semantics recognition
- Interaction data insights
- Emotion recognition
- Customer preference map
- Context conditional expression
- Quality inspection report
Intelligent training
The essential element to create the best sales and customer service team
- Standard curriculum
- AI interactive training
- Customized learning path
- Online class support
- Motivation tactics
- Communication support
- Intelligent evaluation
- Performance system
News
Infobird signed a contract with TAIKANG HEALTHCARE INVESTMENT HOLDINGS, Promote the new upgrade of intelligent services in the elderly care industry2022-04-06
Infobird Signs Contract with Subsidiary of Nippi Japan for Digital Marketing Solutions to Grow Sales and Enhance Market Competitiveness2022-02-22
Infobird Secures Contract for Digital Banking Solution with Changchun Rural Commercial Bank2022-01-11
- Infobird Issues Preliminary Revenue Guidance for Full Year 2022 and Provides Update on Strategic Priorities
- 2022-03-08
- Infobird Signs Contract with Subsidiary of Nippi Japan for Digital Marketing Solutions to Grow Sales and Enhance Market Competitiveness
- 2022-02-22
- Infobird Secures Contract for Digital Banking Solution with Changchun Rural Commercial Bank
- 2022-01-11
- Infobird Co., Ltd Announces Filing of Interim Report on Form 6-K
- 2021-12-30
- Infobird and HYCAN, a New EV Brand in China, Partner to Promote a Digital Marketing Solution for this Rapidly Growing New Energy Vehicle Brand
- 2021-12-20
- Infobird and HYCAN, a New EV Brand in China, Partner to Promote a Digital Marketing Solution for this Rapidly Growing New Energy Vehicle Brand
- 2021-12-20
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