400-707-2008
Key client case
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China Guangfa Bank
The Intelligent telemarketing SaaS service we provide is one of the very first cases of a large and leading commercial banking institution to adopt SaaS service model for customer engagement in China. By customizing the system with Guangfa, we have helped to improve the marketing efficiency of the credit card telemarketing center of Guangfa Bank.
Finance Click
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ZhongAn Insurance
We provides the cloud call center and intelligent quality inspection solution to help ZhongAn Insurance to comprehensively improve the efficiency and quality of customer service. It empowers ZhongAn Insurance to transform its traditional human labor inspection work into a 100% coverage automatic inspection mode, which largely increases the efficiency of customer service management as well as decreases the labor cost.
Insurance Click
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Central South University
With our cloud call center system, "Central South University Hotline" is able to provide students with 24/7 service in the required time limit, which helps to improve the service level of logistic management as well as the satisfaction level of students across the campus
Education Click
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Sinoeyes
The combination of cloud customer service and AI voice Chatbot we provide to Sinoeyes incorporate AI technologies such as AI smart chatbot reply, human/robot multi-round dialogue and NLP etc. It greatly increases the efficiency of Sinoeyes’s data services .
Healthcare Click
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Chaoyang Real Estate Affairs Registration Center
We apply intelligent technology to all stages and scenarios of real estate registration consultation, smooths the service path of government hotline, improves the service efficiency of government hotline, optimizes the service process of government hotline, and creates a "sunrise model" ( homophonic of chaoyang in Chinese) for real estate registration.
Public service Click
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Beijing Municipal Postal Administration
We help to ensure the high efficiency, stability and service level of Beijing Postal Administration’s complaint hotline from system deployment, call distribution, channel coordination, data analysis and quality inspection
Public service Click
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HSTYLE
Infobird Cloud Call Center connects customers in an intelligent way, which helps to improve customer experience, increases customer stickiness, improves conversion rate and payment rate, reduces return and exchange rate, increases repeat purchase rate and ultimately improves multiple operational indicators as well as the overal performance of HSTYLE
Retail Click
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Hujiang Online Class
Hujiang Online Class uses our intelligent omni-channel customer services to solve various problems for students anytime and anywhere. It greatly helps reduces the pressure of human agents, lowers labor costs, and increases student satisfaction and course repurchase rates.
Education Click
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More cases
Please look forward for more cases
Our clients across industries
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Finance
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Education
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Healthcare
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Public Service
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Logistic
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Internet
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Retail
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Others
